Employees participating in AdvanStaff group life program have access to Travel Assistance, a special travel service administered by AXA Assistance USA, Inc.

This service offers you and your dependents medical, travel, legal and financial assistance services, 24 hours a day, 365 days a year worldwide.

Useful links:

• Visit the AXA Assistance Website
• MetLife Travel Assistance Brochure (636.47 kB)
• MetLife Travel Assistance Brochure 2 (401.65 kB)
• Contact AXA Assistance

Access to this benefit requires participation in an AdvanStaff sponsired MetLife Group Insurance program.

Participants have access to assistance when faced with an emergency while traveling internationally or domestically when more than 100 miles away from home. With one simple phone call, you and your dependents (whether traveling together or separately) will have access to Travel Assistance services. You will be connected to a global network of:

• Over 600,000 pre-qualified providers in more than 238 countries and jurisdictions.
• Air and ground ambulance service.
• Trained multilingual personnel who can advise and assist you quickly and professionally in a travel
  emergency.

You and your dependents also have access to Identity Theft Solutions, an additional benefit packaged with Travel Assistance. This benefit is accessible while you are at home or traveling and provides:

• Education and Protection including: The identity risk & prevention tool kit and resoution quick start guide
• Personal Guidance including: Assistance with and obtaining police and credit reports, contacting creditor fraud departments, taking inventory of stonlen items and more.

Additional Key Features to this sevice include:

• Medical Referrals and Appointments
• Hospital Admission Validation
• Emergency evacuation
• Policital evacuation arrangement services
• Critical care monitoring
• medically supervised repatriation
• Dispatch of prescription medication
• Emergency message trasnmission
• Transportation to join patient
• Care for minor children
• Pet housing and return
• Return of mortal remians
• Legal referrals
• General travel information
• Lost document & luggage assistance
• Emergency cash/bail assistance
  

About AXA Assistance USA, Inc

As a global leader since 1959 and with offices in 32 countries around the world, AXA Assistance is able to respond globally and act locally.

No matter where you are in the world, AXA Assistance is the only company that can deliver most of your assistance needs under one roof, whether your need is life threatening or just life. With our worldwide network available in more than 200 countries, you will receive the best care and most innovative solutions, no matter what the need.

AXA Assistance USA is individually owned and not affiliated with MetLife or AdvanStaff HR in any way.

Have a question about this service?

Contact the AdvanStaff HR Benefits

Department to learn more.