Why isn’t the benefit enrollment portal opening for me on my ESS account?
If you are clicking on Benefit Enrollment through your ESS web portal and it is kicking you back to the log in screen, that is a symptom of you having pop-up blocker on. Please be sure to turn that off on the device and browser you are using to allow the new window to appear for your benefit enrollment.
Our benefit enrollment does open into a new window, so your browser may be interpreting that as a malicious attempt on your computer. You can easily do a quick image search on “How to allow pop-ups” in your preferred search browser (we recommend Google and Google Chrome for our webpages).